What We Collect and Why We Collect It
When you open an account, we collect the details you submit directly: name, email address, phone number and, where required for wallet verification, your mobile number linked to bKash, Nagad or Rocket. We collect this to process your transactions, verify your account identity and keep your
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wallet activity secure. We do not sell your personal data to third parties. Payment details you enter — including bKash account numbers and Nagad transfer references — are handled under encrypted connections and are not stored in plain text. We also collect technical data automatically: device
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type, browser, IP address and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access. We retain your account data for as long as your account remains active and for a period after closure as required by applicable rules. The
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exact retention period depends on the jurisdiction and eligible region governing your account. If you use the platform from Bangladesh, your data handling is subject to the conditions outlined here and to whatever local law applies in your specific region. We do not transfer your data
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to countries without adequate data protection unless a lawful basis exists.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.